> For the complete documentation index, see [llms.txt](https://help.lurker.tv/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.lurker.tv/lurker.tv/faq.md).

# Lurker.tv FAQ

## I want to support Lurker.tv how can I do this?

Kind of you! You can check out [this page](https://www.lurker.tv/support/)! Thank you

## How do I count as viewer on Twitch with Chrome / Firefox?

There are some things you need to be aware of:

1. The Tab or even better the Windows needs to be visible. So if you use multiple Tabs and [Lurker.tv](https://help.lurker.tv/lurker.tv/www.lurker.tv) is in an inactive tab, it won't count as a viewer.
2. Streams on Lurker.tv needs to be **unmuted\***! To do so, check the Tab for your Browser below

{% tabs %}
{% tab title="Firefox" %}
![](/files/-LhFpTKSbQgPw8tl2gwH)

On Firefox click on the **green lock** or **(i)** to get the Window above and switch the Permissions for Audio Content to "**allow**"
{% endtab %}

{% tab title="Chrome" %}
![](/files/-LhFpr9ms6UUGDZWlSHU)

On Chrome click on the **grey lock** next to the URI to get the window above and switch the Sound settings to "**Allow**"
{% endtab %}
{% endtabs %}

{% hint style="info" %}
\*From what we know you can mute the whole Tab afterwards!
{% endhint %}

## I want to avoid being shown on Lurker.tv ! What can I do?

We understand your decision and for sure enable you to opt-out of the Page.

Please log in to <https://bot.lurker.tv> and Navigate to **User settings**. Here you will find the option `Blacklist yourself from beeing shown on Lurker.tv` which you need to activate.

## Which Player is recommended?

In general, we recommend the **OneByOne** Player as you then always watch the streamer directly on Twitch, which is the best way to ensure you are counted as a viewer.

## Can I have multiple Lurklinks open?

Yes, you can have different Lurklinks open and get points for them, but we highly recommend using the OneByOne player then. Also, please read the next article because if you have two Lurklinks open and do watch 8 streamers, you might **not count** as a viewer on any of them.

{% hint style="danger" %}
It won't help to have the same Lurklink open multiple times! This won't increase your points more than allowed.
{% endhint %}

## How many Twitch Streams can I watch at once?

It is unclear how many will count. From what we know, you won't count as a viewer any longer for all streams open when you have more than **four** streams open. Duo, this we suggest having at max. four streams open.